Avoid Rental Scams
Rental scams are increasing across the country. We want all residents and future residents to stay safe when searching for a home. This page provides clear guidance on how to verify a listing, avoid common scams, and make sure you are working directly with Palladium USA.
Our team is always available to confirm information. If something feels off, contact the community or the Palladium USA corporate office before sharing any personal details.
How to Confirm You Are Speaking With Palladium USA
1. Check the official website
Our official corporate website is PalladiumUSA.com, and our communities use individual property domains that always begin with “palladium” (for example: PalladiumEastFosterCrossing.com). If you land on a website that does not follow this format or does not clearly represent a Palladium USA community, it is not us.
2. Confirm the contact information
All official phone numbers and emails are listed on each community page.
If someone gives you a different number or asks you to text only, contact the property directly.
3. Visit the official leasing office when possible
All Palladium USA communities have a staffed leasing office.
If you cannot visit in person, call the property using the number listed on our website.
4. We do not use third-party individuals to “process applications”
Only our onsite teams or approved online portals collect applications.
Common Red Flags to Watch For
Scammers often use the same tactics
If you notice any of these warning signs, stop communicating and report it.
- The person refuses to meet in person or talk on the phone
- They rush you to make a payment
- They ask for cash, gift cards, or apps like Zelle, Cash App, or Venmo
- The price is far below similar listings in the area
- They tell you the unit is available without verifying your information
- They ask you to pay before you see the apartment
- They cannot provide an official Palladium USA email or phone number
- The listing appears on an unknown website or uses poor-quality photos
If anything feels unusual, trust your instincts and verify with the community.
Safe Ways to Apply for a Home
Palladium USA offers safe and consistent methods for leasing
- Apply only through the official community website or the leasing office
- Pay fees only through approved online portals or in person at the property
- Request receipts for all payments
- Save copies of all emails and confirmations
If you ever have questions about the steps, our on-site teams will guide you.
If You Think You Encountered a Scam
Take action quickly
- Stop communicating with the scammer.
- Do not send any money or personal information.
- Contact the property you believe you spoke with.
- Report the fraud attempt to local authorities or the FTC at ReportFraud.ftc.gov.
- Let Palladium USA know so we can protect other residents.
Our teams are here to help you stay safe.
A Final Reminder
Your safety matters. Palladium USA wants every resident and future resident to feel confident when searching for a home. If you ever have doubts about a listing, an email, or a message, reach out to us directly.
Palladium USA
13455 Noel Road, Suite 400, Dallas, Texas 75240, United States
Palladium USA is an Equal Housing Opportunity provider.
© 2025 Palladium USA. All Rights Reserved.
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